FS/QA Technician

About the role

We have a passion for hospitality culinary delights on every elevated floor and in the sky. With our three business segments — Airline Catering, International Event Catering, Restaurants, Lounges & Hotels — we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities

Food Safety & Hygiene:

• Monitors CCP (critical control point) and temperature records; follows up or escalates as necessary.
• Completes internal food safety audits and prepares samples for microbiological testing.
• Maintains quality assurance filing system.
• Investigates customer complaints and maintains and makes recommendations for improvement for the facility’s traceability system.
• Assists in internal and external audits.

Facility Hygiene:

• Supports with pest control management and completes pest control audits.
• Assists in monitoring and makes recommendations for improvement for the facilities cleaning schedule.
• Maintains records for facility hygiene.
• Maintains records for employee training and retains and tracks renewals for food safety certifications.
• Delivers food safety training as necessary.

Qualifications

• Ability to multi-task and work well in a fast-paced environment
• Ability to work well in a team as well as independently
• Strong interpersonal and communication skills
• Ability to work with individuals in different functions
• Passion for working within an international team
• Must be organized and detail-oriented
• Self-motivated, professional work ethic & service-oriented with a hands-on approach
• Good communication skills (written and verbal)
• Flexibility to work different shifts – early morning, evening, weekends, holidays

Pay

$22.00 – $23.00 per hour

Benefits

• Daily complimentary meals (breakfast, lunch, and dinner)
• Full-time employees eligible for 401(k) and medical benefits: medical, dental, and vision
• Organization dedicated to fostering innovation, cultivating creativity, embracing new ideas, and leveraging impeccable hospitality standards
• Genuine career development opportunities, both nationally and internationally
• Chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events