FS District Leader - Houston, Texas

About the role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary: Multi-unit retail operations leader with a passion for developing talent that drives operational excellence resulting in exceptional patient and customer outcomes.

Responsibilities

• Operations – 50%
  • Responsible for the overall retail store operations in assigned district (including Front Store and Pharmacy).
  • Develops and executes district business plans and strategies to deliver on all financial measures:
    • P&L Management
    • Sales and Script budgets
    • Inventory Management (Front Store and Pharmacy)
    • Payroll Management (Front Store and Pharmacy)
    • Asset Protection and Shrink budget accountabilities
  • Knows the competitive landscape and business trends and uses the information to proactively plan and capitalize on these potential opportunities.
  • Managing Existing Programs/Service: Aligns front store and pharmacy teams on new and existing programs and services and execution expectations within the District.
  • Responsible for aligning team to deliver on healthcare outcomes and initiatives.
  • Communicates District plans and problem solves on store related issues.
  • Accountable for creating/leading District culture that ensures differentiated customer experience.
  • Ensures compliance with federal, state and local laws and regulations pertaining to pharmacy.
  • Responsible for ensuring compliance with all community responsibility activities.
• Talent – 30%
  • Talent Agenda: Develops and executes district talent plan to align region and division priorities.
  • Responsible for creating a culture in the District that promotes colleague growth and engagement.
  • Responsible for the high quality and consistent execution of all colleague training and development programs.
  • Succession Plans/Development: Accountable for District succession plans and development.
  • Responsible for creating a pipeline of talent, hiring and developing Store and Pharmacy Managers, Staff Pharmacists and interns.
  • Ensures store staffing plans considered at district level.
  • Responsible for developing and mentoring future District Leadership talent.
  • Accountable for ensuring the District has the right talent focused on delivering appropriate outcomes.
• Portfolio Growth – 20%
  • Acquisitions/Real Estate: Provides market specific input and knowledge towards the development of the acquisition and real estate strategy.
  • Implements real estate strategy and provides acquisition support.
  • Responsible for identifying file by and acquisition leads, cultivating relationships with competitors, and ensuring retention of file buy assets.
  • New Programs: Responsible for District execution and delivery of key programs and services taking into account unique district attributes.
  • Responsible for implementation of new programs in both front store and pharmacy.

Required Qualifications

• Applies Growth Mindset – actively seeks new ways to grow and be challenged for the better of the enterprise.
• Demonstrates Deep Understanding of the Business and Market – applies knowledge of our business to best serve our customers and clients.
• Thinks and Acts Strategically – keeps focused on long-term, strategic goals while executing against short-term objectives; identifies potential risks and subsequent mitigation strategies.
• Ensures Outcomes – collaborates with others to consistently deliver results that make a difference.
• Engages and Inspires – instills a sense of energy and excitement and fosters pride in our purpose.
• Builds High-Performing Teams and Develops Talent.
• Completion of our LEARNRx program within 120 days of hire.
• Communicates to ensure readiness to execute programs.

Preferred Qualifications

• 3+ years experience as a multi-unit manager or 5 years as a GM in a big box retailer.
• Prior Retail experience preferred.
• Prior Pharmacy experience preferred.
• Management and supervisory experience of pharmacy staff across multiple business units preferred.
• Education: Bachelor’s degree or 8 years relevant experience will be accepted in lieu of a Bachelor’s degree.
• Pharm Tech License preferred.
• BS or PharmD in Pharmacy preferred.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.
• Other resources based on eligibility.

Pay

The Typical Pay Range For This Role Is $100,000.00 - $231,540.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Schedule

Full‑time position.