Fruit Expert and Designer
Job Summary
As a Fruit Expert and Designer at Edible Arrangements, you will play a crucial role in creating delightful, fresh fruit arrangements and providing exceptional customer service. You will take customer orders via phone, walk-ins, and online, ensuring that every order is accurately processed and fulfilled. In addition to customer service, you will be responsible for preparing and designing fruit bouquets, dipped fruit boxes, platters, and dessert boards, contributing to the overall in-store experience.
Essential Duties And Responsibilities
Warmly welcome and engage customers to assess their needs, providing tailored product recommendations that elevate their Edible Arrangements experience
Great potential to earn tips!
Accurately process orders across phone, in-store, and online channels, ensuring precise documentation and accountability at every touchpoint
Craft and design a full range of Edible Arrangements products — including fruit bouquets, dipped fruit boxes, platters, and dessert boards — in accordance with company standards and portion guidelines
Uphold strict food safety and sanitation protocols throughout all stages of food preparation, packaging, and handling
Maintain a clean, organized, and guest-ready environment through consistent upkeep of work areas, equipment, utensils, and supplies
Partner with team members to drive efficient store operations and ensure all tasks are completed accurately and on time
Support store leadership by remaining flexible and responsive to shifting priorities and additional duties as needed
Experience & Qualifications
High School Diploma or equivalent preferred
Basic computer skills, including proficiency with Microsoft Office and point of sale systems
Ability to learn and adhere to quality, cleanliness, and inspection standards for food preparation
Strong customer service skills with the ability to build lasting relationships and ensure customer loyalty
Demonstrated ability to manage difficult customer interactions calmly and professionally
Willingness to take responsibility for learning all aspects of the position and continuously improving
Punctual and reliable, with the ability to work assigned shifts and show up on time consistently
Excellent verbal and written communication skills
Positive attitude and ability to thrive in a fast-paced, dynamic work environment
Physical And Additional Requirements
Ability to lift, carry, and/or push objects weighing up to 50 lbs.
Frequent standing, walking, bending, reaching, and scooping throughout shifts
Must be able to stand for extended periods, up to 85% of the work shift