Frontend Engineer

About the role

We are seeking a Founding Frontend Engineer to join our dynamic team. This role will be pivotal in shaping the customer experience and driving the success of our AI-powered customer service platform.

Responsibilities

• Own feature development from backend services to AI-powered user experiences
• Turn customer feedback into product improvements through rapid iteration and experimentation
• Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes
• Prioritize ruthlessly and navigate changing requirements with autonomy

Requirements

• 4-6 years of full-stack/frontend engineering experience - expertise in React, Next.js, and TypeScript
• A sharp eye for UX
• Strong familiarity with AI, LLMs, or AI-assisted systems—or a willingness to learn fast
• An outcome-driven mindset: measure success in impact, not just shipped features
• Comfortable collaborating across engineering, product, and customer-facing teams
• A low ego, high energy, and resilience in a fast-paced environment
• A strong portfolio showcasing high-quality front-end development work
• Bonus: prior startup, hacker, or founder experience

Qualifications

• Comfortable working in person in NYC full time

Benefits

• Comprehensive medical, dental, and vision insurance
• Flexible Spending Account (FSA), Health Savings Account (HSA)
• Expert Healthcare Guidance
• Retirement savings
• Company holidays each year
• Unlimited days for personal time each year
• Flex Commuter Benefits
• Office fully-stocked with drinks and snacks
• Dinner is on us if staying late

Pay

$100K - $180K

Schedule

Full-time