Front Office Supervisor

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations.
• Ability to work a variety of shifts including weekends and holidays.

Responsibilities

Lead other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing Front Office Supervisors.

Lead the agents who are responsible for the guest registration process and communication of hotel services and promotions.

Process forms of payment and respond to guest inquiries.