Supervisor

ESSENTIAL DUTIES

• Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints.
• Execute our marketing strategies to drive sales (leagues, open play bowling, etc.).
• Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues.
• Assist in recruiting, hiring, training, and scheduling a talented team of hourly center staff.
• Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity by working with your team side by side every day.
• Assist in overseeing the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings.
• Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture.
• Work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.

SKILLS

• Show off and develop those management skills.
• Show leadership and influence through effective motivation.
• Leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity.
• Oversee the management and expansion of your center’s Food & Beverage program.
• Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards.
• Work varying shifts, including weekends, holidays, and extended workdays as needed.

QUALIFICATIONS

• High School Diploma (Bachelor’s Degree preferred).
• A commitment to great guest service.
• 1-2 years experience in Hospitality, Food & Beverage, or Restaurants.
• Solid communication skills.
• Strong team player and people developer.
• Thrives in a fast-paced environment.

BENEFITS

The pay range for this position is $______ to $______. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits Overview.

PAY

The pay rate for this position is $_______

SCHEDULE

An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.