Front Office Strategy Consulting - Service & Support Experienced Associate

Responsibilities

• Analyzing client needs to develop customer-centric solutions that enhance customer experience and drive business growth
• Collaborating with team members to implement customer sales and service strategies that improve sales effectiveness and customer satisfaction
• Engaging in client support activities to provide guidance and support for enhancing customer engagement processes
• Utilizing customer relationship management techniques to foster long-term client relationships and drive revenue growth
• Applying business transformation skills to troubleshoot channel sales processes and improve service delivery
• Conducting customer analysis to identify opportunities for upselling and cross-selling within existing client accounts
• Supporting sales strategy initiatives by coordinating sales presentations and managing sales operations planning
• Gathering and interpreting data from various sources to inform insights and recommendations for client projects
• Building a personal brand by consistently delivering quality work and taking ownership of personal development opportunities

Requirements

• At least a Bachelor's degree
• At least 1 years of experience

Qualifications

• Demonstrating intellectual curiosity and a learning mindset
• Excelling in customer relationship management and engagement
• Utilizing sales strategy and operations planning skills
• Adapting to diverse client needs and team dynamics
• Applying business transformation and commercialization techniques
• Engaging in customer analysis and due diligence
• Building influencer relationships and cross-selling opportunities

Pay

The salary range for this position is: $63,000 - $140,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.

Benefits

PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Schedule

Full time

Travel Requirements

Up to 60%

Time Type

Full time

About the role

This role is within our Management Consulting practice and focuses on providing consulting services focused on customer-related strategies and initiatives.