Front Office Strategy Consulting - Service & Support Experienced Associate
PwC · Los Angeles, CA · Yesterday
Management$63k–$140k/yrFull-time
Responsibilities
- Analyzing client needs to develop customer-centric solutions that enhance customer experience and drive business growth
- Collaborating with team members to implement customer sales and service strategies that improve sales effectiveness and customer satisfaction
- Engaging in client support activities to provide guidance and support for enhancing customer engagement processes
- Utilizing customer relationship management techniques to foster long-term client relationships and drive revenue growth
- Participating in the development and execution of sales strategies to optimize market penetration and customer acquisition
- Applying business transformation skills to troubleshoot channel sales processes and improve service delivery
- Conducting customer analysis to identify opportunities for upselling and cross-selling within existing client accounts
- Supporting sales strategy initiatives by coordinating sales presentations and managing sales operations planning
- Gathering and interpreting data from various sources to inform insights and recommendations for client projects
- Building a personal brand by consistently delivering quality work and taking ownership of personal development opportunities
Requirements
- At least a Bachelor's degree
- At least 1 years of experience
Qualifications
- Demonstrating intellectual curiosity and a learning mindset
- Excelling in customer relationship management and engagement
- Utilizing sales strategy and operations planning skills
- Adapting to diverse client needs and team dynamics
- Applying business transformation and commercialization techniques
- Engaging in customer analysis and due diligence
- Building influencer relationships and cross-selling opportunities
Benefits
- The salary range for this position is: $63,000 - $140,000.
- Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.
- All hired individuals are eligible for an annual discretionary bonus.
- PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.
Pay
- The salary range for this position is: $63,000 - $140,000.
Schedule
- Full time
Travel Requirements
- Up to 60%
Company Information
- Time Type: Full time
- Travel Requirements: Up to 60%