Front Office Specialist -Princeton Lakes Primary Care
About the role
At Wellstar, our mission is to enhance the health and well-being of every person we serve. The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to WellStar's patients and customers. This includes greeting customers, registering patients at check-in and check out, answering telephones, scheduling appointments, cash management, and/or administrative functions that support the practice's operations. The FOS is an important team member in achieving patient experience, employee engagement, and financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers. Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Responsibilities
- Greet customers
- Register patients at check-in and check out
- Answer telephones
- Schedule appointments
- Handle cash management
- Perform administrative functions that support practice operations
Requirements
- High School Diploma / GED
- 2 years administrative front office experience in a physician practice or health care setting (preferred)
- Previous customer service experience required