Front Office Spec-Primary Care

Responsibilities

• Answer, handle and screen incoming telephone calls.
• Greet and register patients.
• Filing and preparing patient charts.
• Check-out functions, including reviewing encounter form data, collecting co-payments, scheduling follow-up appointments, and day-end reconciliation duties.

Requirements

• High School Diploma or equivalent.
• Previous front office experience or background in general office work.
• Must be able to maintain confidentiality/discretion.
• Must be patient, courteous, and tactful.
• Ability to communicate and relate well with office staff, ancillary departments and the public.
• Ability to follow direction, accept orders and perform repetitive tasks.
• Computer literate in use of word processing and email.

Qualifications

• 1-year experience in a medical/physician office setting preferred.
• Experience in electronic medical records preferred.
• Knowledge of medical terminology preferred.