Front Office Representative

About the role

We are seeking a professional and customer-focused Front Office Representative to welcome visitors, assist customers, and support customer engagement and sales activities. This role is ideal for individuals who enjoy working with people, creating positive first impressions, and contributing to a fast-paced team environment.

Responsibilities

• Provide information about products and services to interested customers.
• Identify customer needs and direct them toward appropriate solutions.
• Support customer engagement and promotional activities.
• Assist with sales opportunities generated through customer interactions.
• Support routine visitor and customer records.
• Collaborate with team members to achieve customer service and sales goals.
• Represent the company professionally during all customer interactions.
• Participate in ongoing training and professional development.

Minimum Requirements

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional, outgoing, and customer-focused personality.
• Confident interacting with customers and visitors.
• Goal-oriented with a willingness to learn sales skills.
• Excellent organizational and multitasking abilities.
• Reliable, adaptable, and detail-oriented.
• Previous experience in sales, customer service, hospitality, retail, or front office support is a plus but not required.