Front Office Representative

About the role

We are seeking a professional and customer-focused Front Office Representative to create positive first impressions while supporting customer engagement and sales opportunities. This role is ideal for individuals who enjoy interacting with people, presenting information, and contributing to a welcoming, results-oriented environment.

Responsibilities

• Provide information about products and services to interested customers.
• Identify customer needs and direct them toward appropriate solutions.
• Assist with sales opportunities generated through customer interactions.
• Maintain a welcoming, organized, and professional front office environment.
• Assist with customer records, appointments, and routine administrative tasks.
• Prepare promotional materials and resources for team members.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing sales training and professional development.

Requirements

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional, outgoing, and customer-focused personality.
• Confident interacting with customers and visitors.
• Goal-oriented with a willingness to learn sales skills.
• Excellent organizational and multitasking abilities.
• Reliable, adaptable, and detail-oriented.
• Previous experience in sales, customer service, hospitality, retail, or front office support is a plus but not required.