Front Office Representative

About the role

We are seeking a Front Office Representative to serve as the first point of contact for customers and guests. This position supports daily office operations through communication, appointment scheduling, and administrative assistance.

Responsibilities

• Welcome customers and visitors professionally
• Answer and direct incoming phone calls and emails
• Schedule appointments and maintain office calendars
• Respond to general customer inquiries
• Maintain organized files, records, and documentation
• Assist with administrative support and office coordination
• Help maintain a clean and organized reception area

Requirements

• Previous front office, receptionist, customer service, or administrative experience preferred
• Excellent communication and interpersonal skills
• Professional appearance and customer-focused attitude
• Basic computer skills, including Microsoft Office, email, scheduling software, and data entry
• Strong organizational and multitasking abilities