Front Office Receptionist

About the role

Christ Health Center is seeking a Front Office Receptionist who will embrace our mission and bring life to the patients and the communities we serve.

Responsibilities

• Greet and checks patients in and out
• Answers telephone and voice messages in a timely manner and is professional, friendly, and helpful with all requests
• Respond and comply to requests for patient information
• Schedule and confirm patient appointments
• Maintain Provider’s patient schedule
• Update and maintain patient information including demographics, proof of income, household assessment, etc. following all HIPAA guidelines
• Communicate with clinical staff to maintain patient flow
• Verifies insurance and collect payments from patients at time of service
• Balance cash drawer daily
• Provide assistance to other front office staff as needed
• Attends and participates in in-service education for staff, quality assurance program, and risk-management programs

Benefits

• 401K & 401K Matching
• Medical, Dental, & Vision Insurance
• $25,000 Basic Life Insurance-After 90 Day Probationary Period
• During The Term of Employment with CHC
• Paid Time Off
• Employee Assistance Program

Job Skills

• Greet and checks patients in and out
• Answers telephone and voice messages in a timely manner and is professional, friendly, and helpful with all requests
• Respond and comply to requests for patient information
• Schedule and confirm patient appointments
• Maintain Provider’s patient schedule
• Update and maintain patient information including demographics, proof of income, household assessment, etc. following all HIPAA guidelines
• Communicate with clinical staff to maintain patient flow
• Verify insurance and collect payments from patients at time of service
• Balance cash drawer daily
• Provide assistance to other front office staff as needed
• Attend and participate in in-service education for staff, quality assurance program, and risk-management programs

Requirements

• Qualification, Education, Experience: Requires High School Diploma or equivalent1-2 years in administrative experienceC-PAR (Certified Patient Account Representative) Preferred
• Required Skills/abilities: Excellent verbal and written communications skills.Requires effective interpersonal skillsRequires analytical skills, attention to detail, effective organization skills, ability to work in a fast-paced environment and ability to self-direct with minimal supervision.Bi-Lingual in Spanish is preferredProficient in Microsoft Office (Word, Excel, Outlook)

Skills

• Excellent verbal and written communications skills
• Effective interpersonal skills
• Analytical skills, attention to detail, effective organization skills
• Ability to work in a fast-paced environment and ability to self-direct with minimal supervision
• Bi-Lingual in Spanish is preferred
• Proficient in Microsoft Office (Word, Excel, Outlook)

Qualifications

• High School Diploma or equivalent
• 1-2 years in administrative experience
• C-PAR (Certified Patient Account Representative) Preferred