Front Office/Patient Coordinator (Mon-Fri)

About the role

The Business Office Team is responsible for collaborating and leading the Imaging Center team in providing excellent patient care and supporting the operational goals for both the Center and the organization. This includes all customer and patient-facing responsibilities including welcoming, registering, and overall patient coordination, as well as phone correspondence, scheduling appointments, inventory, and medical record management. The upper levels of this series also include the training, supervision, and management of Business Office team members.

Responsibilities

- Welcoming and registering patients - Overall patient coordination - Phone correspondence - Scheduling appointments - Inventory management - Medical record management - Training, supervising, and managing Business Office team members

Requirements

- High school diploma or equivalent (To be competitive)

Qualifications

- Strong communication skills - Passionate about patient care - Enthusiastic and compassionate

Skills

- Excellent interpersonal skills - Ability to multitask and prioritize tasks effectively

Benefits

- Shift Differential Pay for Qualifying Shifts - Quarterly Bonus Program - Paid Time Off and Holiday Pay - Health Insurance including medical, dental, vision and prescription coverage with FSA & HSA Account Options - 401(k) plan with Company Match and Company-paid Life Insurance - Short-term and Long-term Disability and Employee Assistance Program - No On-Call

Pay

- Competitive compensation package

Schedule

- Monday through Friday, 10:30 AM - 7:00 PM

Location

- Outpatient imaging center in Louisville, KY (Shelbyville Rd location)

Career Ladder

Entry level: Patient Coordinator I Promotional opportunities: Patient Coordinator II, Business Office Supervisor, Business Office Manager

Education

- To be competitive, must have high school diploma or general education degree (GED)

About Heartland Imaging

Heartland Imaging offers a full range of diagnostic and screening radiology services. Our primary mission is to offer affordable medical imaging without compromising expertise or a compassionate experience.