Front Office Manager III
Job Description
Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance.
Champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty.
Collaborate across departments to deliver seamless service and operational excellence.
Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities.
Maintain brand and cleanliness standards, stepping in to support operations when needed.
Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times.
Requirements
- 2+ years of front desk experience
- 2+ years of supervisory experience
- High school diploma or equivalent
- Tech-savvy with Microsoft Office
- Flexible schedule availability
- Physically able to lift and move as needed
Qualifications
- Accountable Achiever
- Agile Thinker
- Talent Curator
- Transparent Leader
- Leading with SPIRIT
Benefits
- 401(k) plan with company match
- Comprehensive Health Coverage – Medical, dental, and vision insurance options
- Paid Time Off & Vacation
- DailyPay
- Wellness programs
- Tuition reimbursement
- Exclusive discounts on your favorite brands and services
- Community service and volunteer programs
Pay
Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.
Schedule
Flexible schedule availability – Hospitality never sleeps, and neither do you (well, not during your shift).
What’s in it for you?
- Career Growth & Learning – 40% of our management hires are internal promotions!
- Invest in Your Future – 401(k) plan with company match.
- Comprehensive Health Coverage – Medical, dental, and vision insurance options.
- Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.
- Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
- Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.