Front Office III

About the Role

We are an oral surgeon office looking for a Front Office professional with excellent organizational and administrative skills. The ideal candidate is compassionate, discrete, and has superb time management and record-keeping abilities. This role contributes to the efficient day-to-day administration of the healthcare facility and requires comfort working under pressure while multitasking in a fast-paced environment.

Responsibilities

• Verify insurance for all incoming patients and obtain insurance breakdowns if not already completed.
• Greet patients after their consultation and utilize the insurance verification form to determine out-of-pocket costs.
• Present fees on the financial form and obtain patient signatures.
• Double-check demographics and insurance for accuracy and attach financial forms to patient charts.
• Create contact notes regarding insurance and financial information.
• Ensure insurance is added to the account and create claims for billers.
• Communicate with surgical staff to determine if additional information (e.g., medical clearance, labs) is needed.
• Process treatment plans and post charges for exams and imaging.
• Create predeterminations and prior authorizations.
• Submit required documentation to the insurance company prior to patient visits.

Requirements

• Minimum of 2 years of experience in a dental or medical office.
• Professional language and customer service mindset.
• Effective written and verbal communication skills.
• Meticulous attention to detail with strong multitasking abilities.
• Strong organizational, administrative, and planning skills.
• Ability to use discretion with sensitive information.
• Excellent documentation, communication, and Microsoft Office skills.
• Passion for healthcare excellence.

Schedule

Monday – Friday, 8-hour shift. Must be local and able to commute daily.

Benefits

• 401(k) Matching
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Referral Program

Special Requirements

• On-site work is essential to the function of this position.
• Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding. May lift up to 25 lbs.