Front Office III

Responsibilities

• Check to be sure insurance was verified for all patients coming in.
• Obtain insurance breakdown for patients if not already completed.
• Greet patients after they complete their consultation.
• Utilize the insurance verification form to create out of pocket cost for patient.
• Present fees on the financial form and have the patient sign it.
• Double check demographics and insurance for accuracy.
• Attach financial forms to the chart.
• Create contact notes regarding insurance and financial information.
• Made sure insurance is added to the account and create claims for billers.
• Communicate with surgical staff to see if additional information is needed (ex. Medical clearance, labs, etc).
• Process treatment plans and post charges for exam and imaging.
• Create predeterminations and prior authorizations.
• Submit any required documentation to the insurance company prior to patient coming in.

Requirements

• 2-years' experience in a dental / medical office preferred.
• Professional language and customer service mindset.
• Effective written and verbal communication skills.
• Meticulous attention to detail with the ability to multitask.
• Strong organizational, administrative, and planning skills.
• Professional language and customer service mindset.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and Microsoft Office skills.

Benefits

• 401(k) Matching
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Referral Program

Schedule

Monday – Friday, 8 hour shift

Must be local and able to commute daily.

Special Requirements

• Working on-site is essential to the function of this position.
• Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs.