Front Office Manager/ Aftercare Teacher

About the role

The Waldorf School of New Orleans (WSNO) Front Desk Manager/Aftercare Teacher serves a dual role supporting both the administrative and educational functions of the school.

Essential Job Duties

Front Office Administration

– Serve as the first point of contact for families, staff, vendors, visitors, and community members, providing exceptional customer service both in person and by phone. – Answer, screen, and direct incoming calls; record and deliver messages as needed. – Welcome visitors and ensure adherence to school security protocols and sign-in procedures. – Manage parent, visitor, faculty, and staff sign-in records. – Receive, process, and distribute incoming mail and packages and coordinate outgoing mailings. – Prepare and coordinate weekly check mailings and other school correspondence. – Maintain front office procedures, forms, manuals, and operational documents. – Coordinate and supervise front desk coverage to ensure consistent office operations. – Maintain office supply inventory and place orders as needed. – Support the upkeep and organization of administrative areas, faculty break rooms, and shared office spaces. – Assist with meeting preparation, logistics, and administrative support for school events and activities.

Student Records and School Operations

– Manage daily student attendance and distribute tardy stones. – Create, maintain, and organize student files and records. – Maintain student directories, class lists, reports, and other student-related documentation. – Conduct periodic audits of student records to ensure compliance and completeness. – Manage transportation release forms, health and allergy forms, medication forms, physical examinations, and immunization records. – Prepare and maintain field trip documentation and coordinate transportation arrangements. – Organize and maintain parent-teacher conference sign-up systems. – Provide administrative support to faculty and staff as needed.

Substitute and Parent Coordination

– Serve as the primary contact for teacher absences and coordinate substitute teacher coverage. – Maintain substitute teacher lists, records, and substitute binders. – Communicate with parents regarding student needs, attendance matters, and other school-related concerns throughout the school day.

Facility and Equipment Management

– Coordinate maintenance and upkeep of office areas, equipment, and furnishings. – Monitor and arrange servicing of office equipment, including copiers, printers, and communication systems. – Assist with maintaining a clean, organized, and functional administrative environment. – Conduct monthly emergency preparedness drills, including fire and tornado drills. – Support annual staff training and compliance requirements related to school licensing and safety procedures.

After Care Program Responsibilities

– Provide supervision, care, and support for children enrolled in the After Care Program. – Plan and implement developmentally appropriate activities consistent with the school’s educational philosophy and program goals. – Foster a safe, nurturing, and engaging environment for students. – Monitor student behavior and ensure the well-being of all children in the program. – Communicate effectively with parents and guardians during student dismissal. – Ensure accurate sign-out procedures for student pick-up. – Maintain cleanliness and organization of classrooms and aftercare spaces. – Assist with end-of-day facility responsibilities, including securing classrooms and common areas, adjusting thermostats, turning off lights, and ensuring school facilities are properly closed and secured.

Qualifications

– High school diploma or equivalent required; associate’s or bachelor’s degree preferred. – Minimum of two years of office management or administrative experience; school-based experience preferred. – Supervisory experience preferred. – Experience working with school-age children required; after-school or extended-care experience preferred. – Strong customer service, communication, interpersonal, and organizational skills. – Ability to manage multiple tasks and priorities in a fast-paced environment. – Proficiency with office technology and administrative systems. – Valid driver’s license and reliable personal transportation. – Commitment to maintaining confidentiality and professionalism. – Ability to work collaboratively with faculty, staff, students, and families. – Agreement with and adherence to school policies, procedures, and employee handbook requirements.

Physical Requirements

– Ability to sit, stand, walk, bend, and lift up to 25 pounds as needed. – Ability to actively supervise children in both indoor and outdoor settings. – Ability to perform routine office and administrative tasks using standard office equipment.

Employment Details

Full-time, Contract Pay: $30,000.00 – $40,000.00 per year Benefits: Dental insurance Health insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance

Ability to commute/relocate

New Orleans, LA 70119: Reliably commute or planning to relocate before starting work (Required) To Apply Interested candidates should submit a biography, resume, and three professional references directly to admindirector@waldorfnola.org