Front Office Host- Part Time
About the Role
Front Office associates at Alila Marea Beach Resort are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You'll be the face of Hyatt as a Front Office Associate.
About the Location
Nestled seamlessly into the picturesque bluffs of Encinitas, Alila Marea Beach Resort is an innovative expression of eco-design that embodies the quintessential Southern California lifestyle. With South Ponto Beach and Batiquitos Lagoon just steps away, you'll have endless opportunities for both relaxation and adventure. The resort is also within reach of charming cafes, boutiques, and beach enclaves along California Coast Highway 101.
Responsibilities
- Manage the guest registration process and communicate hotel services and promotions
- Engage in casual conversation to enhance the guest experience
- Process forms of payment
- Respond to guest inquiries
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Ability to stand for long periods of time
- Open availability with the ability to work weekends and holidays
- Prior hotel front desk or clerk experience is beneficial
Benefits
- Complimentary parking
- 25% off in-house food and beverage
- 6 complimentary room nights across the Hyatt portfolio (after 90 days)
- Friends and family rates across the Hyatt portfolio immediately
- Hyatt and partner discounts
- Colleague celebrations, including Quarterly Awards, BBQs, and holiday parties
Pay
$22.00 per hour