Front Office Coordinator PRN

About the Role

The Front Office Coordinator is responsible for the organized and efficient operations of the front office and file room of the Women’s Diagnostic Center (WDC).

• Serve as primary receptionist, greeting patients and answering the general extension of the WDC
• Obtain orders for procedures and complete correspondence as needed
• Obtain insurance cards for registration and maintain patient flow to registration
• Assist with Fast Track of patients as needed and maintain data on the tracking board
• Obtain patient history as needed for Mammography, PET, and MRI
• Prepare the Daily Diagnostic Schedule
• Create CDs and fax reports as needed
• Obtain prior imaging procedures from outside facilities before the patient’s current appointment, upload outside images, and prepare records for comparison

Must effectively work and communicate with physicians, nurses, patients, technologists, and physician office staff. Requires a collaborative working relationship with the business office, HIM, and admitting/registration departments.

Requirements

• High school graduate or GED preferred
• Education in medical terminology, coding, insurance verification, or a related field
• Experience in a similar setting, such as a physician’s office, managed care insurance office, or hospital
• Typing speed of 55 words per minute
• Proficiency in Microsoft Word and basic transcription
• Comfortable handling phone communications

Benefits

Doctors Hospital of Augusta offers a total rewards package that supports the health, life, career, and retirement of colleagues:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services
• Wellbeing support, including free counseling and referral services
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan
• Flexible spending accounts and preferred banking partnerships
• Retirement readiness tools, rollover support, and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts

Note: Eligibility for benefits may vary by location.