Front Office Coordinator - Bilingual Spanish

Job Description

We are seeking a Front Office Coordinator to join our dynamic outpatient team! This role will provide general office support with various clerical activities and related tasks, including but not limited to:

• Receiving and answering emails, telephone calls, and mail for the facility.
• Scheduling appointments for patients and clinicians.
• Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
• Checking and verifying information on patient medical records.
• Congnorting admissions and discharge of patients.
• Consulting with clinicians about patients' medical records.
• Ensuring that forms and documents are correctly filled in.
• Handling complaints and queries professionally.

Qualifications

• MUST BE BILINGUAL (Spanish/English)
• Excellent customer services skills
• Strong verbal and written communications skills
• Must be detail-orientated and have thorough follow-up skills
• Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft
• Must be available FULL-TIME Monday-Friday 8:00AM-5:00PM
• Office location: 5806 Pacific Blvd, Huntington Park, CA 90255