Front Office Coordinator - Bilingual (Spanish)

About the role

All Care Therapies is a leading provider of Physical, Occupational, Speech, and ABA therapy services, delivering care through virtual, in-home, and clinic-based settings across California, Texas, and Nevada. We serve individuals of all ages, combining innovative technology with a collaborative, patient-centered approach. Our dedicated clinicians provide flexible, high-quality care that meets patients where they are, supporting recovery, enhancing communication, and driving meaningful, long-term outcomes. We are seeking a Bilingual (Spanish) Front Office Coordinator to join our dynamic outpatient team! Office location: 599 S Barranca Ave ste 555, Covina, CA 91723

Responsibilities

• Receiving and answering emails, telephone calls, and mail for the facility.
• Scheduling appointments for patients and clinicians.
• Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
• Checking and verifying information on patient medical records.
• Coordinating admissions and discharge of patients.
• Consulting with clinicians about patients' medical records.
• Ensuring that forms and documents are correctly filled in.
• Handling complaints and queries professionally.
• Provide occasional translation to caregivers and staff.

Schedule

This role is part-time. Schedule: Tuesday/Thursday/Friday 7:30am - 4:30pm

Benefits

• Competitive compensation that recognizes your expertise
• Referral bonus program to reward your network
• Clear pathway for career advancement through leadership development and internal promotion opportunities
• Comprehensive benefits for full-time employees, including medical, dental, vision, 401(k), and paid time off

Qualifications

• Must be Bilingual (Spanish/English)
• Excellent customer service skills
• Strong verbal and written communication skills
• Detail‑oriented with thorough follow‑up skills
• Knowledgeable with Microsoft Word, Excel, Outlook, etc., and ability to learn other software