Front Office Clerk (Medical)
About the role
A Front Office Clerk contributes to AHF by contributing to a team-centered attitude and new outreach strategies. The Front Office Clerk is generally the first team member to interact with the client. A Front Office Clerk enhances the reputation of AHF by helping with our mission to provide compassionate and informing care to our clients. You will be a passionate advocate for our top initiatives. To be successful as a Front Office Clerk it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees. AHF has a collaborative organizational structure where staff are accountable to multiple leaders. The Front Office Clerk will work as a part of a close-knit team to start clinic flow and assist with administrative duties. This position has the opportunity to be engaged, personable and relatable, with the probability of clients returning for services in the future.
Responsibilities
- Greets the client
- Assists the patient signing into the clinic
- Creates a medical record
- Provides feedback to their manager about how services could be improved