Front Office Clerical Paraprofessional

Primary Purpose

Provides reception and clerical assistance for the efficient operation of the department.

Education / Certification

• High School Diploma or GED

Special Knowledge / Skills

• Proficient keyboarding skills
• Experience using Microsoft Office to include Word, and Excel
• Effective organization, communication, and interpersonal skills
• Able to follow written instructions
• Able to operate a multi-line phone system
• Basic math skills

Experience / Other Requirements

• One year of clerical / office experience, preferably in a public education environment

Major Responsibilities And Duties

• Answer all incoming calls, take reliable messages, and route to appropriate staff.
• Handle upset patrons/parents in a professional manner as needed.
• Receive, sort, and distribute mail, messages, documents, and other deliveries.
• Assist with preparation of materials for mailing, including preparing labels, stuffing envelopes, etc.
• Provide clerical assistance as needed.
• Maintain confidentiality.
• Perform other duties as assigned.

Supervisory Responsibilities

None.