Front Office Associate Outpatient Oncology Bilingual
The Oncology Institute (NASDAQ: TOI), founded in 2007, advances oncology by delivering highly specialized, value-based cancer care in the community setting. TOI provides cutting-edge, evidence-based cancer care—including clinical trials and transfusions—to approximately 1.9 million patients across over 100 clinics in five states. This role is based in Daytona Beach, Florida, with travel to nearby offices required; mileage is reimbursed.
About the role
As a Front Office Associate, you will perform front office clerical and clinical duties while acting as a critical member of the care team. You will help make high-quality, affordable cancer care accessible to underserved communities, providing every patient with dignity, empathy, and excellence. The role requires flexibility to work assigned shifts at multiple clinic locations and drive between clinics as needed.
Responsibilities
- Greet and check-in patients, collect co-pays and payments
- Interview patients to gather health history and current medications (health screening)
- Participate in mandatory staff meetings as needed
- Schedule appointments and answer incoming phone calls
- Promote TOI’s culture of exceptional behavioral standards for customer service
- Maintain and protect confidentiality and security of all organizational information, including financial and client data
- Other duties as assigned
Requirements
- High school diploma or G.E.D. required
- Bilingual in Spanish and English
- 1 year of medical receptionist experience (preferred)
Schedule
- Full-time, 8-hour day shift
- Monday to Friday
Pay
Hourly pay range: $17–$20 USD. The estimate displayed represents the typical wage range for candidates hired; actual salary may vary based on skills, experience, and comparison to other employees in the role.