Front Office Associate Outpatient Oncology Bilingual

Starling Oncology (NASDAQ: STLN) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. Formerly known as The Oncology Institute, Starling Oncology offers cutting-edge, evidence-based cancer care to a population of approximately 2.1 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With more than 400 employed and network clinicians and over 100 clinics and network locations of care across five states and growing, Starling Oncology is changing oncology for the better.

About the role

As a Front Office Associate, you will have the opportunity to advance your career while making a positive impact on the lives of others. You’ll be a critical member of the care team, influencing how we provide care for our patients. Teammates must be willing and able to work assigned shifts at multiple clinic locations and drive between clinics as needed to support patient care and business operations. Mileage will be reimbursed.

Responsibilities

• Greet and check-in patients, collect co-pays and payments.
• Interview patients for the purpose of gathering health history and current medications (health screening).
• Participate in mandatory staff meetings as needed.
• Schedule appointments and answer incoming phone calls.
• Promote TOI's culture of exceptional behavioral standards for customer service.
• Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities, including but not limited to financial and client information.
• Other duties as assigned.

Requirements

• High school diploma or G.E.D. required.
• Bilingual in Spanish and English required.
• Medical receptionist experience: 1 year (Preferred).

Schedule

• 8-hour shift.
• Day shift.
• Monday to Friday.

Pay

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.

Pay Transparency for hourly teammates: $17—$20 USD.