Front Office Associate Outpatient Oncology Bilingual
About the role
The Oncology Institute (NASDAQ: TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. Founded in 2007, TOI offers cutting-edge, evidence-based cancer care to a population of approximately 1.9 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. Located in beautiful Long Beach, California, the position involves travel to other nearby offices.
Responsibilities
- Greet and check-in patients, collect co-pays and payments.
- Interview patients for the purpose of gathering health history and current medications - health screening.
- Participate in mandatory staff meetings as needed.
- Schedule appointments and answer incoming phone calls.
- Promote TOI's culture of exceptional behavioral standards for customer service.
- Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information.
- Other duties as assigned.
Requirements
- High school diploma or G.E.D. required
- Bilingual in Spanish and English
- Medical receptionist experience: 1 year (Preferred)
Qualifications
TOI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills
Excellent communication skills, attention to detail, and ability to work independently and as part of a team.
Benefits
TOI offers a comprehensive benefits package including medical, dental, vision, and life insurance, as well as paid time off and retirement savings plans.
Pay
$23 - $25.58 USD per hour
Schedule
8 hour shift
Day shift
Monday to Friday