Front Office Associate Outpatient Oncology Bilingual

About the role

Starling Oncology is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. Formerly known as The Oncology Institute, Starling Oncology offers cutting-edge, evidence-based cancer care to a population of approximately 2.1 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With more than 400 employed and network clinicians and over 100 clinics and network locations of care across five states and growing, Starling Oncology is changing oncology for the better.

Responsibilities

• Greet and check-in patients, collect co-pays and payments
• Interview patients for the purpose of gathering health history and current medications - health screening
• Participate in mandatory staff meetings as needed
• Schedule appointments and answer incoming phone calls
• Promote TOI's culture of exceptional behavioral standards for customer service
• Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information
• Other duties as assigned

Requirements

• High school diploma or G.E.D. required
• Bilingual in Spanish and English required
• Medical receptionist: 1 year (Preferred)
• Willing and able to work assigned shifts at multiple clinic locations and drive between clinics as needed to support patient care and business operations (mileage reimbursed)

Pay

$17—$20 USD per hour

Schedule

Full-time, 8-hour day shift, Monday to Friday