Front Office Associate Outpatient Oncology

About the role

As a Front Office Associate with Starling Oncology, you will have the opportunity to advance your career while making a positive impact on the lives of others. We're looking for a team member who is patient-focused and compassionate. Our Front Office staff are important. When you join us, you will influence how we provide care for our patients while acting as a critical member of the entire care team.

Responsibilities

• Perform front office clerical and clinical duties
• Greet and check-in patients, collect co-pays and payments
• Interview patients for the purpose of gathering health history and current medications – health screening
• Participate in mandatory staff meetings as needed
• Schedule appointments and answer incoming phone calls
• Promote Starling Oncology’s culture of exceptional behavioral standards for customer service
• Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities, including but not limited to, financial and client information
• Other duties as assigned

Requirements

• High school diploma or G.E.D. required
• Bilingual in Spanish and English preferred

Experience

• Medical receptionist: 1 year (Preferred)

Travel to other offices will be required occasionally; a travel stipend is provided for these hours.