Front Office Associate Outpatient Oncology

About the role

The Oncology Institute (NASDAQ: TOI) is a community-based oncology provider founded in 2007. We offer specialized, value-based cancer care to over 1.9 million patients across five states. Our mission is to provide high-quality, affordable cancer care to underserved communities.

Responsibilities

• Greet and check-in patients, collect co-pays and payments.
• Interview patients for health history and current medications.
• Schedule appointments and answer incoming phone calls.
• Promote TOI’s culture of exceptional customer service.
• Maintain and protect confidentiality of all organizational information.
• Participate in mandatory staff meetings as needed.

Requirements

• High school diploma or G.E.D.
• Bilingual in Spanish and English preferred.
• One year of medical receptionist experience preferred.

Qualifications

• Strong communication and interpersonal skills.
• Attention to detail and ability to handle confidential information.
• Ability to work independently and as part of a team.

Skills

• Clerical skills.
• Customer service orientation.
• Basic computer skills.

Benefits

TOI provides a competitive compensation package including a travel stipend for occasional travel to other offices.

Pay

$21 - $22.25 USD per hour

Schedule

8 hour shift, Monday to Friday, day shift