Front Office Assistant - Eye Center

Skill Requirements

• Proficiency in using office equipment and technology
• Excellent communication skills

Essential Functions

• Schedules patient appointments according to practice specific protocols and patient preference
• Processes all requests for medical records according to policies and procedures
• Adheres to Orlando Health and department specific policies and procedures
• Answers telephone calls appropriately
• Maintains reasonably regular, punctual attendance and complies with Orlando Health policies
• Maintains compliance with all Orlando Health policies and procedures

Other Related Functions

• Participates in Quality Assurance/Quality Indicator activities as assigned
• Demonstrates awareness of legal issues, patient rights, and compliance with standards of regulatory and accrediting agencies
• P Practices the efficient use of supplies
• Affords assistance to billing service as requested

Qualifications

• High school graduate or equivalent