Front Office Agent

About the role

A Front Office Associate/Front Desk Agent at Dream South Beach is responsible for the guest registration process and communicating hotel services and promotions. This role involves processing forms of payment and responding to guest inquiries.

Responsibilities

• Process guest check-in and check-out procedures
• Communicate hotel services and promotions to guests
• Respond to guest inquiries and concerns
• Handle guest payments and reservations

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Ability to work overnight shifts

Qualifications

• Past hotel job experience as a front desk clerk or similar role
• An interest in hotel clerk jobs