Front of House Server/Bartender

Responsibilities

• Arrives to work on time, well-groomed in a clean uniform for every shift
• Demonstrates a positive attitude at all times, willing to help out where needed
• Follows all Walk-Ons safety, sanitation, and employee guidelines
• Follows direction from managers and owners in setting up the restaurant for business
• Maintains a clean work area during the shift
• Follows Walk-Ons steps of service in exceeding the Guests experience
• Adheres to Walk-Ons team service
• Signs and adheres to the Walk-Ons Guy uniform standards
• Follows the Appearance, Fitness and Image Standards established for a Walk-Ons Guy
• Knowledgeable of Walk-Ons menu and suggestive sells items to enhance the dining experience
• Assists other team members in taking care of Guests, cleaning and maintaining tables, and running food
• Follows all requirements for the responsible service of alcohol, maintains state required bar card
• Understands basic money handling and can make proper change
• Must be flexible in schedule requirements as hours may fluctuate due to special events
• Works well with all types of customers and co-workers
• Assists other employees to complete any tasks during shift
• Willing to clean all areas of the restaurant as needed

Requirements

• Can read all training materials printed in English
• Can complete all required menu, concept and food safety testing in English
• Previous restaurant experience preferred but not required
• Completes requirements of job without constant supervision
• Natural smiling personality
• Currently able to serve alcohol and can meet all state requirements

Physical Requirements

• Continuous standing, bending, lifting and carrying items up to 25 pounds including food service trays to and from the kitchen
• Must be able to smile at all times while maintaining a positive service attitude
• Ability to clearly and cheerfully communicate with all guests
• Must be able to hear and communicate via headset
• Able to be on their feet for prolonged periods of time
• Must be able to balance and carry multiple food and beverages to and from dining area
• Must be able to bend and reach to clean under and around tables, booths, and other seating; as well as reaching to restock necessary items for FOH products as necessary part of side work

Dress Code

Female Staff

• Shoes: Red or Blue, non-slip soled shoes. Athletic no-show socks must be worn and not visible at all
• Walk-Ons girls are expected to uphold a consistent image by maintaining a routine that provides each with a natural, wholesome, vibrant look
• Must wear Walk-Ons Girl uniform (first uniform provided by Walk-Ons; additional uniforms purchased by employee)
• Apron: Walk-Ons navy blue ticket pouches are to be worn with the navy belt. Pouches must be clean and pressed upon each shift
• Hair: Must be clean and well-kept at all times. Must be worn either half-up or in a full ponytail. No bizarre haircuts, styles, or colors are acceptable. No headbands, hats, large hair clips, or scrunchies are to be worn
• Make-Up: May only be worn in moderation and in good taste
• Jewelry: Only traditionally accepted jewelry, such as earrings or wedding rings
• Nails: Only natural, French Manicure, American Manicure or Walk-Ons red nail polish are permitted

Male Staff

• Shoes: Black or Blue, non-slip soled shoes. Athletic no-show socks must be worn and not visible at all
• Must wear navy shorts and red Walk-Ons logoed polo
• Apron: Walk-Ons navy blue aprons are to be worn. Aprons must be clean and pressed upon each shift
• Hair: Groomed mustaches, beards and goatees are permitted

All Staff

• Tattoos: Any visible tattoos of an offensive nature will not be permitted for FOH employees