Front of House Manager | John Wayne Airport
Mission Yogurt, Inc. · Santa Ana, CA · 5 days ago
ManagementFull-time
About the role
Mission Yogurt is hiring a Front of House Manager for TAPS Fish House and Brewery located inside the John Wayne Airport. Mission Yogurt currently operates over 16 restaurants within the Denver Airport. We're looking for a hands-on Restaurant Manager to oversee our front-of-house team in a fast-paced airport environment. You'll ensure smooth daily operations, deliver exceptional guest experiences, and inspire your team to make every service efficient, welcoming, and memorable.
What Mission Yogurt Offers You
- Competitive Pay and Bonus Program
- PAID employee parking OR MTS Eco-Pass
- Comprehensive benefits including medical, dental, vision, FSA/HSA, and optional life, disability, accident, critical illness, hospital, and pet insurance—effective the first of the month after 60 days of full-time employment
- 401K with company match*
- Paid Time Off
- Employee Meal Program
- Room for growth!
Job Responsibilities
- Coordinates daily restaurant management operations
- Delivers superior food and beverage service and maximizes customer satisfaction
- Responds efficiently and accurately to restaurant customer feedback
- Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication, and Flexibility
- Sets the tone for Mission Yogurt's safety, sanitation, and cleanliness
- Establishes open lines of communication between managers and employees
- Ensures all operating and quality standards are met
- Upholds a professional and ethical management style and presentation
- Responsible for employee relations, new hire paperwork, terminations, evaluations, scheduling, etc.
- Assesses work-related issues in a professional manner and exercises honest, non-biased judgment
- Ensures safety and security of both guests and team members
- Partners closely with BOH leadership to ensure smooth operations
Requirements
- At least two years of restaurant management experience
- 2 years of bar experience is required
- Must be able to pass a 10-year background check per TSA guidelines
- Previous experience as a FOH manager, Hospitality manager, Supervisor, Lead host, Guest service manager, ASM, or General manager
- The ability to work nights, evenings, weekends, and holidays
Physical Requirements
- Must be able to work on your feet for up to 12 hours
- Position requires prolonged standing, bending, stooping, twisting, reaching overhead, and lifting products and supplies weighing 20 pounds, and occasional lifting and/or moving up to 50 pounds, as well as repetitive hand and wrist motion