Front of House Manager

About the role

30hop is a vibrant full-service restaurant featuring a chef-inspired menu, an impressive craft beer lineup, and a lively atmosphere. As part of a growing Midwest restaurant group, we're committed to developing our people and creating opportunities for advancement.

Responsibilities

• Oversight and support of daily front-of-house operations
• Lead pre-shift huddles and ensure teams are prepared for service
• Train, coach, and mentor servers, bartenders, hosts, and support staff
• Maintain high standards for hospitality, cleanliness, and service execution
• Provide ongoing feedback and help team members improve their skills
• Support scheduling, labor goals, and smooth daily operations
• Jump in to assist with service during busy periods when needed
• Handle Guest feedback and resolve concerns professionally
• Ensure adherence to food safety practices and company procedures
• Communicate maintenance or operational needs to the appropriate teams
• Perform additional responsibilities as needed to support the restaurant

Requirements

• At least 2 years front of house experience in restaurants, hospitality, or a related service environment
• Minimum age of 21 years old
• ServSafe certification or ability to obtain certification within the first 30 days of employment
• Strong communication, coaching, and interpersonal skills
• Able to prioritize tasks and remain composed in a fast-paced setting
• Reliable availability during evenings, weekends, and holidays
• Able to remain on your feet for extended periods and lift up to 40 pounds

Qualifications

The Ideal Candidate is a hands-on leader who supports their team, leads with a positive attitude, and takes pride in creating memorable Guest experiences. They are dependable, solution-oriented, and committed to helping both the team and the restaurant succeed.

Skills

• Leadership
• Communication
• Interpersonal skills
• Time management
• Customer service

Benefits

• Complimentary shift meals
• Paid Time Off beginning at 2 weeks (10 days per year)
• Medical coverage options with employer contributions
• Dental and vision insurance plans
• 401(k) with potential employer matching

Pay

$53,000+ annually based on experience

Schedule

Full-time

Nights, weekends, and some holidays are required