Front of House Manager
30hop American Bar & Kitchen · Loup Ferry, NE · 1 mo ago
Management$53k/yrFull-time
About the role
This role plays a key part in the day-to-day success of the restaurant by guiding front-of-house team members, supporting service standards, and helping create outstanding experiences for every Guest.
Responsibilities
- Oversee and support daily front-of-house operations
- Lead pre-shift huddles and ensure teams are prepared for service
- Train, coach, and mentor servers, bartenders, hosts, and support staff
- Maintain high standards for hospitality, cleanliness, and service execution
- Provide ongoing feedback and help team members improve their skills
- Support scheduling, labor goals, and smooth daily operations
- Jump in to assist with service during busy periods when needed
- Handle Guest feedback and resolve concerns professionally
- Ensure adherence to food safety practices and company procedures
- Communicate maintenance or operational needs to the appropriate teams
- Perform additional responsibilities as needed to support the restaurant
Requirements
- At least 2 years front of house experience in restaurants, hospitality, or a related service environment
- Minimum age of 21 years old
- ServSafe certification or ability to obtain certification within the first 30 days of employment
- Strong communication, coaching, and interpersonal skills
- Ability to prioritize tasks and remain composed in a fast-paced setting
- Reliable availability during evenings, weekends, and holidays
- Ability to remain on your feet for extended periods and lift up to 40 pounds
Qualifications
The right person for this role is a hands-on leader who supports their team, leads with a positive attitude, and takes pride in creating memorable Guest experiences. They are dependable, solution-oriented, and committed to helping both the team and the restaurant succeed.
Skills
Not specified
Benefits
- Complimentary shift meals
- Paid Time Off beginning at 2 weeks (10 days per year)
- Medical coverage options with employer contributions
- Dental and vision insurance plans
- 401(k) with potential employer matching
Pay
$53,000+ annually based on experience
Schedule & Availability
- Full-time
- Nights, weekends, and some holidays are required