Front of House/Customer Service Rep

Job Overview Are you in search of a job that offers flexible hours, discounts on delectable treats, and a vibrant team environment? We are in need of a dedicated Front of House Team Member to join our team. As a crucial member of our bakery’s front-of-house staff, you will play a key role in providing outstanding customer service and ensuring a delightful dining experience for our guests. Your responsibilities will include guiding customers in choosing the perfect pastries and beverages, welcoming new visitors to our bakery, and enhancing brand recognition. In addition to utilizing your interpersonal skills, you will gain experience in various marketing strategies, support our baking team, and be part of a dynamic, team-oriented, and enjoyable work environment. Duties Greet and welcome customers in a friendly and professional mannerTake customer orders accurately and enter them into the POS systemAssist customers with menu recommendations and provide information on specialsServe food and beverages to customers promptlyHandle cash and card transactions, including processing paymentsMaintain cleanliness and organization of the front of house areaFollows company processes and procedures and has an eye for detailMaintaining and managing inventory to ensure the proper materials are stockedCollaborate with kitchen staff to ensure timely delivery of orderAssist with deliveriesPrepare DoorDash ordersAssist with marketing and community outreach efforts Qualifications Previous experience in a restaurant or customer service role is preferredBasic math skills for handling transactions and calculating billsStrong sales skills to promote menu items and upsell when appropriateAbility to work in a fast-paced environment while maintaining attention to detailKnowledge of food handling procedures and food handlers permit is a plusExcellent time management skills to prioritize tasks effectivelyAbility to be mobile and/or on your feet for extended periods of time during entire shift Job Type Part-time Pay $13.50 – $14.50 + per hour (Base pay + tips) Expected Hours 10 – 20 per week Benefits Employee discounts on food/beverageFlexible scheduleSupplemental pay types – Shared tips Compensation Package Hourly payTips Schedule Day shift – Mostly days needed right now (10 – 4 shift)Evening shiftMorning shift Work Location: In person Apply Now By RHBap1507Published On: July 11th, 2025Categories: Front of HouseComments Off on Front of House/Customer Service Rep