Front of House (Beer Pourer)

Responsibilities

• Take, process, and serve customers' beer and wine orders.
• Collect payment from customers.
• Know in detail the beer and wine menu and be able to explain the products to customers.
• Ensure all customers ordering alcoholic products are at least 21 years of age (card all customers that appear younger than 35 years old).
• Advising customers on the best choices and answering their questions.
• Ensure orders served to customers are prepared and presented correctly and attractively.
• Be organized and set up and stock stations with all necessary supplies and products.
• Be customer focused to provide superior customer services and ensure absolute customer satisfaction.
• Monitor compliance with health department requirements; ensure compliance with all safety rules and regulations.
• Control costs and minimize waste.
• Work within their identified work station.
• Advise higher level management with issues outside their area of responsibility.
• Support with monitoring product use and inventory management.
• Ensure the work station is kept clean and organized and is clean and stocked for the following shift.

Requirements

• Must be 18 years of age.
• Proven working experience as a bar tender at a high-volume bar or restaurant with alcohol or similar type food service business.
• Demonstrated ability to quickly and accurately take and serve orders, process payments and make correct change while under pressure.
• Able to work long and intense shifts.