Jobs · Sales · Virginia

Front of House Assistant Manager

Massanutten Resort · McGaheysville, VA · 6 days ago
Sales$54k/yrFull-time

About the role

We are seeking a Front of House Assistant Manager who will support the General Manager with daily restaurant operations, including restaurant set‑up and break‑down. Oversees day‑to‑day activities to ensure a smooth, efficient operation and an outstanding guest experience. Serves as a knowledgeable resource for guests by providing information about the resort and the surrounding area, while consistently upholding safety, sanitation, and quality standards.

Responsibilities

  • Assist the general manager in upholding standards of customer service, ABC regulations, food quality and presentation, and daily operations of the restaurant
  • Assist general manager in maintaining company culture including training and development of new and existing employees and ensuring an effective feedback loop between management and employees
  • Maintain inventory control, including ordering of products as assigned by the general manager from distributors
  • Actively participate in problem-solving as it pertains to maintaining business flow
  • Involve supervisors in the process of implementation
  • Maintain a culture of improvement and achievement through consistent measurement, analysis, and recognition
  • Other duties as assigned by management

Requirements

  • Excellent written and verbal communication skills
  • Strong attention to detail and organizational skills
  • Excellent customer service skills
  • Computer skills (including Microsoft Word, Excel, Outlook, and general database applications)
  • Strong understanding of ABC regulations
  • Previous food and beverage management experience
  • Must be at least 21

Qualifications

  • Serve safe certification (preferred)
  • Understanding of profit and loss statements (preferred)
  • Understanding of labor reports (preferred)
  • Beer, wine, and liquor knowledge (preferred)

Schedule

  • Days: Full availability required, including mornings, nights, weekends, and holidays
  • Hours: Scheduling needs will vary based on business demands. Minimum scheduling requirement of 40 hours per week.

Pay

Salary: $53,500

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