Front of House Assistant Manager.
About the role
Demos’ Restaurant is an independent, family‑owned restaurant group known for exceptional service, quality food, and genuine hospitality. As an Assistant Manager you will work directly with the General Manager and company leadership to develop employees, maintain service standards, and provide an outstanding experience for every customer. The company values respect, integrity, accountability, humility, consistency, dependability, courage, dedication, and discipline, and seeks a leader who shares these principles.
Responsibilities
- Uphold and exemplify Demos’ purpose statement and company values.
- Support the General Manager in leading daily front‑of‑house operations.
- Increase sales by improving customer satisfaction and building customer loyalty.
- Ensure service, cleanliness, safety, appearance, and operational standards are consistently followed.
- Train, coach, and develop front‑of‑house employees.
- Hold employees accountable while treating them fairly, firmly, and respectfully.
- Lead with integrity, sound judgment, consistency, and respect.
- Monitor the dining room and respond quickly to customer or operational concerns.
- Assist employees during busy periods and provide hands‑on leadership when needed.
- Identify and correct wasteful or inefficient practices.
- Maintain an organized, clean, and professional restaurant environment.
- Help administer employee discipline consistently and appropriately.
- Anticipate problems and develop backup plans before they affect customers.
- Enforce all company safety procedures.
- Maintain uncompromising standards for food quality and customer service.
- Ensure employees maintain Demos’ standards for appearance and conduct.
- Demonstrate dependability by doing what is expected, when it is expected, whether or not a supervisor is present.
Qualifications
- A genuine desire to serve others.
- Strong leadership and people skills.
- Excellent communication and problem‑solving abilities.
- High personal and professional standards.
- A strong work ethic and a continuous desire to improve.
- The ability to coach employees and hold them accountable.
- Prior restaurant experience, preferably in a high‑volume, full‑service setting.
- Prior supervisory or management experience is preferred but not required for an otherwise strong candidate.
- Open availability, including the ability to work a combination of days, evenings, weekends, and some holidays.
Compensation
$50,000 to $65,000 per year, based on experience, qualifications, and performance. Performance‑based bonus opportunities are also available.
Benefits
- Comprehensive management training program
- Reasonable work hours
- Medical, prescription, dental, vision, life, and long‑term disability insurance
- Retirement savings program with company matching contributions
- Generous paid time off, including vacation, personal, and sick days
- Paid holidays (closed on Thanksgiving, Christmas Eve, and Christmas Day)
- Corporate Chaplains program for employees and their families
About Demos’ Restaurant
The Demos family’s restaurant history began in 1943, when nine‑year‑old Jim Demos started working alongside his father, Pete, in their small family‑owned restaurant in Birmingham, Alabama. That tradition continues today through handmade food, generous portions, honest value, and memorable service. Demos’ believes every customer and employee should be treated with genuine care. Learn more at www.demosrestaurants.com and on their social channels.