Front End Manager - Joe V's Smart Shop - Greater Houston, TX Area

About the role

As a Smart Shop Exempt Department Manager, you will oversee department operations which could include perishable departments, center store, Inventory Flow, Receiving, and Shelf Edge, with a specific emphasis in your area of expertise (e.g., produce, market, front end).

Responsibilities

• Majority of time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters
• Manage people, staffing, and training for area of focus
• Review and analyze financial and performance reports, identifies and follows up on opportunities / issues
• Manage Operational Review Team (ORT) related audits and findings
• Conduct detailed store and/or department walks
• Maintain work instructions for area of focus
• Monitor and report on inventory estimates and Direct Store Delivery (DSD) accounting
• Utilize ownership mentality in your department and total store
• Create weekly schedules to meet the needs of the business
• Operate in a cross functional environment
• Ensure proper order and inventory levels within your department
• Order product and perform quality control
• Participate in the store leadership team to ensure coordination, integration and alignment of total store plans
• Support Leadership and Department teams with a total store mindset
• Manage operations in area of focus; monitor craftsmanship, shrink, safety, and quality assurance
• Create actionable plans and follow up on "What Ifs"
• Serve as the Brand Promise Champion
• Focus on Partner / customer relationships, collaboration, communication, and education
• Model / cultivate superior customer service across store departments
• Identify and develop future talent
• Model / promote active engagement with the Community

Area of Focus Responsibilities

Inventory Flow:

• Manage and be responsible for center store inventory workflow, including receiving and shelf edge
• Assist in weekly execution of center store merchandiser planner
• Organize and plan using the daily forecast in relation to inventory work flow
• Lead the inventory flow team to maximize productivity and efficiencies

Front End:

• Manage and be responsible for overall front end operations
• Ensure customer service with efficient throughput
• Ensure all front end operating procedures are followed
• Manage a large team efficiently

Market:

• Manage and be responsible for overall meat market operations
• Ensure food safety compliance and Partner safety requirements are followed
• Have a strong knowledge of meat cutting equipment, specialty meat items, and meat cooking techniques

Produce / Bakery:

• Manage and be responsible for overall produce and bakery operations
• Plan and execute production plans and merchandising programs to drive sales in produce and bakery
• Ensure food safety compliance and Partner safety requirements are followed

Floor (total store):

• Ensure a proper store close, evening replenishment, and appropriate store conditions are maintained
• Accountable for proper level, organization and purchasing of all supplies for Total Store
• Accountable for all safety programs and regulations
• Accountable for sanitation and pest control programs
• Manage and be responsible for Store Recovery Team

Qualifications

• Operational / Retail Management experience
• Leadership experience in a complex environment with multiple direct reports
• Thorough understanding of retail accounting
• Experience in ordering, inventory maintenance, and shrink control
• Leadership skills (people leadership, ownership mentality, know the business, strategic planner, adaptable)
• Interpersonal skills
• Must be able to work a flexible schedule, including night shifts
• Completion of H-E-B's or JVSS's Management Training Program
• Successful completion of JVSS/H-E-B School of Retail Management (SORM)

Physical Demands & Working Conditions

• Physical requirements include lifting moderate to heavy loads, bending, pushing / pulling, kneeling, squatting, and standing and walking for long periods of time
• Frequently exposed to moving mechanical parts and equipment in wet, humid, dry, cold and hot conditions
• Noise level in the work environment is usually moderate
• Fast-paced work environment that includes handling multiple tasks, shifting priorities and assignments in various areas of the store throughout a shift
• Working with Customers and being attentive to their needs