Front End Manager - Joe V's Smart Shop - Dallas, TX & Surrounding Areas

Joe V’s Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V’s operates 9 stores throughout the Greater Houston area, and our annual sales generate over 320 million dollars. Joe V’s, the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Joe V’s proudly stands by our mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life’s pleasures.

About the role

As a Smart Shop Exempt Department Manager, you will oversee department operations which could include perishable departments, center store, Inventory Flow, Receiving, and Shelf Edge, with a specific emphasis in your area of expertise (e.g. produce, market, front end).

Responsibilities

• Use independent judgment in making employment-related and business decisions, including product and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise resolving Partner-related matters.
• Manage people, staffing, and training for area of focus.
• Review and analyze financial and performance reports; identify and follow up on opportunities and issues.
• Manage Operational Review Team (ORT) related audits and findings.
• Conduct detailed store and/or department walks.
• Maintain work instructions for area of focus.
• Monitor and report on inventory estimates and Direct Store Delivery (DSD) accounting.
• Utilize ownership mentality in your department and total store.
• Create weekly schedules to meet the needs of the business.
• Operate in a cross-functional environment.
• Ensure proper order and inventory levels within your department; order product and perform quality control.
• Participate in the store leadership team to ensure coordination, integration, and alignment of total store plans.
• Support Leadership and Department teams with a total store mindset.
• Manage operations in area of focus; monitor craftsmanship, shrink, safety, and quality assurance.
• Create actionable plans and follow up on "What Ifs".
• Serve as the Brand Promise Champion.
• Focus on Partner/customer relationships, collaboration, communication, and education.
• Model and cultivate superior customer service across store departments.
• Identify and develop future talent.
• Model and promote active engagement with the Community.

Area of Focus / Department

• Inventory Flow
  • Manage and be responsible for center store inventory workflow, including receiving and shelf edge.
  • Assist in weekly execution of center store merchandiser planner.
  • Organize and plan using the daily forecast in relation to inventory workflow.
  • Lead the inventory flow team to maximize productivity and efficiencies.
• Front End
  • Manage and be responsible for overall front end operations.
  • Ensure customer service with efficient throughput.
  • Ensure all front end operating procedures are followed.
  • Manage a large team efficiently.
• Market
  • Manage and be responsible for overall meat market operations.
  • Ensure food safety compliance and Partner safety requirements are followed.
  • Have a strong knowledge of meat cutting equipment, specialty meat items, and meat cooking techniques.
• Produce / Bakery
  • Manage and be responsible for overall produce and bakery operations.
  • Plan and execute production plans and merchandising programs to drive sales in produce and bakery.
  • Ensure food safety compliance and Partner safety requirements are followed.
• Floor (total store)
  • Ensure a proper store close, evening replenishment, and appropriate store conditions are maintained.
  • Be accountable for proper level, organization, and purchasing of all supplies for the total store.
  • Be accountable for all safety programs and regulations.
  • Be accountable for sanitation and pest control programs.
  • Manage and be responsible for the Store Recovery Team.

Requirements

• Work Experience:
  • Operational/Retail Management experience.
  • Leadership experience in a complex environment with multiple direct reports.
  • Thorough understanding of retail accounting.
  • Experience in ordering, inventory maintenance, and shrink control.
• Knowledge/Skills/Abilities:
  • Leadership skills (people leadership, ownership mentality, know the business, strategic planner, adaptable).
  • Interpersonal skills.
  • Must be able to work a flexible schedule, including night shifts.
• Education: Completion of H-E-B's or JVSS's Management Training Program.
• Licenses/Certifications: Successful completion of JVSS - H-E-B School of Retail Management (SORM).

Physical Demands & Working Conditions

• Physical requirements include lifting moderate to heavy loads, bending, pushing/pulling, kneeling, squatting, and standing and walking for long periods of time.
• The work environment includes exposure to moving mechanical parts and equipment in wet, humid, dry, cold, and hot conditions.
• The noise level in the work environment is usually moderate.
• This is a fast-paced work environment that includes handling multiple tasks, shifting priorities, and assignments in various areas of the store throughout a shift.
• The environment also includes working with Customers and being attentive to their needs.