Manager In Charge (Floor Manager) - Joe V's Smart Shop - Dallas, TX and Surrounding Areas

About the role

As a Smart Shop Exempt Department Manager, you will oversee department operations which could include perishable departments, center store, Inventory Flow, Receiving, and Shelf Edge, with a specific emphasis in your area of expertise (e.g., produce, market, front end).

Responsibilities

• Management: Spend the majority of time using independent judgment to make employment-related and business decisions, including product and department strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, and resolving Partner-related matters.
• Manage people, staffing, and training for your area of focus.
• Review and analyze financial and performance reports; identify and follow up on opportunities and issues.
• Manage Operational Review Team (ORT) related audits and findings.
• Conduct detailed store and/or department walks.
• Maintain work instructions for your area of focus.
• Monitor and report on inventory estimates and Direct Store Delivery (DSD) accounting.
• Operate with an ownership mentality in your department and total store.
• Create weekly schedules to meet business needs.
• Operate in a cross-functional environment.
• Ensure proper order and inventory levels within your department.
• Order product and perform quality control.
• Participate in the store leadership team to ensure coordination, integration, and alignment of total store plans.
• Support leadership and department teams with a total store mindset.
• Sales / Strategy: Manage operations in your area of focus; monitor craftsmanship, shrink, safety, and quality assurance.
• Create actionable plans and follow up on "What Ifs."
• Serve as the Brand Promise Champion.
• Customer Service: Focus on Partner and customer relationships, collaboration, communication, and education.
• Model and cultivate superior customer service across store departments.
• Identify and develop future talent.
• Promote active engagement with the community.
• Area of Focus / Department: Inventory Flow – Manage and be responsible for center store inventory workflow, including receiving and shelf edge; assist in weekly execution of center store merchandiser planner; organize and plan using daily forecast in relation to inventory workflow; lead the inventory flow team to maximize productivity and efficiencies.
• Front End: Manage and be responsible for overall front end operations; ensure customer service with efficient throughput; ensure all front end operating procedures are followed; manage a large team efficiently.
• Market: Manage and be responsible for overall meat market operations; ensure food safety compliance and Partner safety requirements are followed; maintain strong knowledge of meat cutting equipment, specialty meat items, and meat cooking techniques.
• Produce / Bakery: Manage and be responsible for overall produce and bakery operations; plan and execute production plans and merchandising programs to drive sales; ensure food safety compliance and Partner safety requirements are followed.
• Floor (total store): Ensure proper store close, evening replenishment, and appropriate store conditions are maintained; accountable for proper level, organization, and purchasing of all supplies for the total store; accountable for all safety programs and regulations; accountable for sanitation and pest control programs; manage and be responsible for the Store Recovery Team.

Qualifications

• Operational / retail management experience.
• Leadership experience in a complex environment with multiple direct reports.
• Thorough understanding of retail accounting.
• Experience in ordering, inventory maintenance, and shrink control.

Skills

• Leadership skills (people leadership, ownership mentality, business knowledge, strategic planning, adaptability).
• Strong interpersonal skills.
• Ability to work a flexible schedule, including night shifts.

Education

• Completion of H-E-B's or JVSS's Management Training Program.
• Successful completion of JVSS H-E-B School of Retail Management SORM.

Physical Demands & Working Conditions

• Physical requirements include lifting moderate to heavy loads, bending, pushing/pulling, kneeling, squatting, and standing/walking for long periods.
• Exposure to moving mechanical parts and equipment in wet, humid, dry, cold, and hot conditions.
• Moderate noise level in the work environment.
• Fast-paced environment with multiple tasks, shifting priorities, and assignments across various store areas.
• Frequent interaction with customers and attention to their needs.