Front-End Engineer, Amazon Connect (AWS)

About the role

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers. We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems.

We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.

Responsibilities

• Own code end-to-end from design to development
• Work closely with senior technical leaders within the team and across AWS
• Apply sound understanding of computer science fundamentals and practical industry experience across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more
• Participate in bi-weekly sprint planning
• Attend daily standups with the team
• Attend weekly operational meeting, lunch n' learns, and career coaching 1 on 1's with your manager
• Communicate weekly on project statuses
• Schedule and participate in project meetings and reviews with UX, PM, and Engineering stakeholders
• Contribute feature code and conduct code reviews for your teammates
• Attend weekly team events to connect and build strong working relationships

Qualifications

Basic Qualifications:

• 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience
• 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience
• Experience using JavaScript frameworks such as angular and react

Preferred Qualifications:

• 1+ years of agile software development methodology experience
• Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and Node

Benefits

• Health insurance (medical, dental, vision, prescription)
• Basic Life & AD&D insurance and option for Supplemental life plans
• EAP, Mental Health Support, Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave
• Sign-on payments and restricted stock units (RSUs)

Pay

USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually. Final compensation will be determined based on factors including experience, qualifications, and location.

This response is AI-generated, for reference only.