Front End Coordinator

About the role

The Coordinator team member is responsible for the efficient expedition of customer sales transactions at the front registers. Must maintain proper control of cash, ensure customer satisfaction, and safeguard company assets. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines.

Responsibilities

• Ensures customers receive outstanding service through the checkout lanes
• Greets customers entering store and responds promptly to customer needs
• Aids in overseeing the accurate and efficient operation of all cash registers
• Receives payment by cash, check, credit cards, gift cards, or automatic debits
• Operates cash register by passing price coded items across electronic scanner to record price, enter PLU or UPC manually, compile printed list, and display cost of customer purchases, tax, and rebates on monitor screen
• Maintains clean and orderly checkout areas and makes sure no personal items are in the area
• Affirms completion of all Point of Sale (POS) transactions and the proper control of all cash at the registers
• Models exceptional, fast and friendly customer service
• Reviews Customer Survey and customer feedback from previous day or week
• Packages, stocks store and display merchandise appropriately
• Prices change compliance
• Food safety compliance
• Orders of manual ordered items
• Stocks, rotates, and merchandise facing products according to department procedure
• Ensures all inferior out of code products are not sold and removes from display
• Ensures all products are accurately priced and sales prices are maintained and up to date
• Provides consultation to customers when needed regarding consumer products
• Executes ad set compliance including signage
• Mets or exceeds sales floor condition expectation in respective department
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• Meets