Front Dest/Guest Services Associate (FT/PT, Year-Round)
Horizon Outdoor Hospitality · Cloverdale, OR · 6 days ago
On-siteOTHRFull-time
What You'll Do
- Welcome guests and provide a warm, professional first impression
- Aid with check-ins, check-outs, reservations, and guest inquiries
- Communicate with guests via phone, email, and in person
- Resolve guest requests and concerns with a positive, solutions-oriented approach
- Offer information about the property and surrounding area
- Perform general front desk and administrative tasks
- Utilize computers and basic hospitality/property management software
- Communicate effectively with other team members to ensure a seamless guest experience
- Maintain a clean, organized, and welcoming front desk area
Requirements
- Friendly, personable, and genuinely enjoys helping people
- Reliable, responsible, and capable of working independently
- Comfortable interacting with guests in a professional and welcoming manner
- Experience in hospitality, lodging, customer service, or a similar service-oriented environment
- Basic computer skills, including email, web-based systems, and basic office tasks
- A good communicator with strong attention to detail
- Able to stay organized and calm under pressure
- Flexible and willing to assist where needed
Benefits
- Competitive pay for all hours worked
- Generous yearly PTO
- Career-like benefits, including matching 401k (after 6 months of employment)
- Fun and supportive team atmosphere