Front Desk Staff - Bethel Park (Pittsburgh, PA)

About the role

Gymkhana Gymnastics is seeking enthusiastic and friendly multi-taskers to join their team at various locations including Monroeville, Point Breeze, Wexford, and Bethel Park. Positions are available as part-time or full-time, with flexible schedules accommodating daytime, evening, and weekend hours.

Responsibilities

• Give accurate descriptions of each program offered and its availability
• Greet every person as they enter and exit
• Take registrations and apply payments to accounts
• Affirmation letters for each session
• Assist with billing for past-due accounts
• Process Pro Shop sales
• Ensure all books (roll, party, money) are kept up-to-date
• Assist customers with all questions and concerns
• Answer all phone calls: give accurate information, take detailed notes, communicate info as needed to appropriate personnel
• Read and respond to emails in a timely manner, and/or direct emails to appropriate personnel
• Assist instructors during emergencies
• Distribute ice packs and bandaids
• Affordability of the lobby and gym areas (vacuuming, taking out the trash, etc.)
• Check bathrooms for toilet paper, paper towels, and cleanliness
• Affordability of clean up of accidents if requested by instructor
• Keep Pro Shops organized
• Create bulletin board decorations

Requirements

• Minimum of one year's experience working with the general public in a customer service, retail or similar field
• Good with technology and comfortable interacting with kids, parents, and the general public
• Adaptable team-players who are self-motivated and enthusiastic learners

Benefits

• Training rate of $12-$14/hour
• Pay dependent on experience
• Year-round availability required
• Evening & weekend availability a plus
• Experience with gymnastics or working with children is a plus

Pay

• Training rate of $12-$14/hour
• Pay dependent on experience

Schedule

• Part-time
• Year-round availability required
• Evening & weekend availability a plus