FRONT DESK STAFF
Heritage Vet Partners · Elkader, IA · 1 wk ago
On-siteAdministrativeFull-time
We are seeking a friendly, organized, and professional individual to serve as the first point of contact for our office. In this role, you will help create a welcoming experience for visitors, clients, and team members while supporting daily administrative operations. The ideal candidate enjoys multitasking, communicates clearly, and maintains a polished and helpful presence in a fast-paced environment. If you are organized, approachable, and ready to provide excellent front-line support, we encourage you to apply. Responsibilities Greet and assist visitors, clients, and staff in a courteous and professional mannerAnswer and route incoming phone calls, take messages, and respond to general inquiriesManage the front desk area to ensure it remains organized, welcoming, and presentableSchedule appointments, coordinate calendars, and assist with meeting logistics as neededReceive, sort, and distribute mail, packages, and deliveriesMaintain accurate records, logs, and basic administrative documentationSupport office operations with filing, data entry, photocopying, and other clerical tasksAssist with general coordination between departments to help ensure smooth daily operationsHandle sensitive information with discretion and professionalism Qualifications High school diploma or equivalentPrevious experience in a receptionist, front desk, customer service, or administrative support role preferredStrong verbal and written communication skillsExcellent interpersonal skills and a customer-focused approachStrong organizational skills with the ability to manage multiple tasks effectivelyBasic proficiency with phone systems, email, scheduling tools, and standard office softwareAbility to remain professional, composed, and helpful in a busy environmentAttention to detail and a commitment to accuracy Preferred Attributes Positive attitude and a willingness to support othersAbility to adapt to changing priorities throughout the dayDependable, punctual, and able to work independently or as part of a teamProfessional appearance and demeanor What We Offer A welcoming and collaborative work environmentOpportunities to build administrative and customer service skillsTraining and support to help you succeed in the roleA chance to contribute to a positive first impression for our organization Benefits HVP offers a full benefits package, including various health insurance plan options, vision, dental, and life insurance, long and short term disability, critical illness and accident insurance, and GAP insurance. We also offer Flexible Spending Accounts as well as Health Savings Accounts. A generous paid time off policy allows our employees the flexibility they need for work/life balance. HVP invests in your future by offering a company sponsored 401k plan with employer match, along with access to a financial planner! Along with the above, other perks include the option for career advancement, professional development, and continuing education. STATEMENT All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, citizenship or immigration status, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring an accommodation to complete the application and/or interview process should contact a management representative.