Front Desk Specialist - Part Time

Build a meaningful career at Coastal Orthopedics, a leader in patient-centered orthopedic care. We are looking for a motivated Front Desk Specialist to join our team and contribute to a positive patient experience and the overall success of our clinical operations.

Why Join Coastal Orthopedics

• Professional, Supportive Culture: Become part of a team that values collaboration, integrity, and excellence. You’ll work alongside experienced physicians and dedicated clinical staff committed to delivering outstanding care.
• Opportunities for Advancement: Access ongoing training, skill-building, and clear pathways for career growth within the organization.
• Competitive Benefits & Work-Life Balance: Enjoy a structured schedule, comprehensive benefits, and a workplace that prioritizes your well-being and long-term success.
• A Modern, High-Quality Practice: Work in a state-of-the-art environment equipped with advanced technology that supports efficient operations and exceptional patient outcomes.

Responsibilities

• Serve as the first point of contact, ensuring a professional and welcoming experience for every patient.
• Accurately verify and update demographic and insurance information.
• Support medical collections and follow up on outstanding accounts.
• Clearly communicate financial responsibilities, including co-pays, deductibles, and balances.
• Collaborate with Billing, Insurance, and Financial Counseling teams to maintain smooth, efficient processes.

Requirements

• High school diploma or equivalent.
• Previous medical office experience preferred.
• Strong communication skills, attention to detail, and a commitment to excellent service.

Schedule

Part-time, 3-4 days per week.